If your iPad is disconnected or disabled and you can’t connect to iTunes, there is a different way you can make the iPad connect. Before you do anything though, make sure you have the latest version of iTunes installed on your computer. To do this, open iTunes and click on the “iTunes” in the upper left hand corner of the screen, and then “Check for Updates”. If there is an available update, it will show up and you can click on okay to update.
After you have updated iTunes, keep it open on your computer and connect your iPad. After it’s connected, turn it off by pressing the Hold button until you see the red slider or until the device just shuts off by itself. After the iPad is shut off, hold down the Sleep/Wake button and Home button at the same time for about ten seconds and then release the Sleep/Wake button while continuing to press down on the Home button.
After a few more seconds of just holding the Home button iTunes should prompt you that it found a device in recovery mode. When you see this prompt, click “Ok” and continue through the restore process. For some reason, you might have to repeat these steps a couple of times to get iTunes to recognize your iPad. If iTunes hasn’t recognized it after a couple of attempts, unplug the iPad from the computer and plug it into a different USB port and try again. Also, make sure any third party security software is turned off.